Home / Privacy Policy

Privacy Policy

Privacy Policy

When you visit PAKWOAQUARIUM.COM, PAK WO AQUARIUM will record your visit only and will not collect any personally identifiable information (i.e. information that is about you and identifies you) from you unless otherwise stated. Cookies used (if any) in any part of the Site will not be deployed for collecting personally identifiable information. For your information, Cookies are small computer files that can be stored in web-browsers computers for the aims of obtaining configuration information and analyzing visitor-viewinghistory. They can save you from entering the details again when re-visiting this website and are commonly used to track your preferences in relation to the subject matter of the website. You may refuse to accept Cookies (by modifying the relevant Internet options or browsing preferences of your computer system), but to do so you may not be able to utilize or activate certain available functions in this website.


Conditions of Personal Identifiable Information Collection

In registering process, you may be required to give your personally identifiable information including, but not limited to, your name, gender, age, telephone number, fax number, home address, email address, credit card information and bank account number etc. Refusal to give such information may lead us unable to handle any order or request that you are making, or may otherwise defeat the objectives of your visit. If you are under the age of 18, approval is needed from your parent or guardian before you give us any personally identifiable information.


Retention of ordering records

In making orders with us, PAK WO AQUARIUMkeeps records of your online transactions for auditing purposes. Our general policy is to keep the information for a reasonable period. PAK WO AQUARIUM website does not offer online facilities for you to delete personal data.


Access & Renewal 

If you want renew your personally identifiable information, which you have given us via Internet, please write to our Online Customer Services Manager by email or phone call.


Email Accounts:


Online Customer Service Email:


Online Customer Services Hotline: +852 2391 3228

Online Customer Services Fax: +852 2391 8628

*** Customer services hotline is only available : Monday to Saturday 12:00 to 19:30 only.


Safe & Security

All personal information into will be ensured the confidentiality and restricted the use of authorized personnel only.

Pak Wo Aquarium reserves all the rights, at its discretion, to renew, modify, add, or erase portions of this privacy policy at any time. Customers should updateour page(s) periodically for changes. Your continuous use of this website following the latest postings to this privacy policy will be considered your agreement to all theupdates.


Online Payment Services

Online payment services are provided by PayPal. Customers' payment details are securely transmitted to the acquiring bank, card and payment companies for real-time transaction authorisation using Extended Validation Certificates (EV) SSL transaction encryption.